Privacy Policy

At VeloraKings, we specialize in providing digital services such as website development, branding, graphic design, SEO, digital marketing, and business automation. As our services are delivered electronically, no physical products are shipped unless otherwise agreed in writing.

This Shipping Policy explains how our digital deliverables are provided to clients.

• Digital Service Delivery

  All services offered by VeloraKings are delivered digitally through secure online channels, including:

  • Email
  • Cloud Storage Links
  • Client Portal (if applicable)
  • WhatsApp
  • Video Conferencing Platforms
  • Project Management Tools

  No physical shipment is required for our standard services.

  Project Delivery Timeline

  Delivery timelines vary depending on the type and complexity of the project. Estimated completion dates are provided during the consultation or proposal stage.

  Typical delivery timelines include:

  • Website Development: 2–6 Weeks
  • Landing Pages: 3–10 Business Days
  • Logo Design: 3–7 Business Days
  • Branding Projects: 1–3 Weeks
  • Graphic Design: 2–7 Business Days
  • SEO Services: Ongoing Monthly Service
  • Digital Marketing Campaigns: Based on the agreed schedule
  • Business Automation Solutions: Timeline depends on project requirements

  Actual delivery times may vary based on project scope, revisions, and client response times.

  Client Responsibilities

  To ensure timely delivery, clients are responsible for:

  • Providing complete project requirements.
  • Supplying necessary content, images, and branding materials.
  • Reviewing submitted work promptly.
  • Providing feedback and approvals within agreed timelines.
  • Responding to communication requests in a timely manner.

  Delays in client responses may affect project delivery schedules.

  Delivery Confirmation

  A project is considered delivered when the agreed deliverables have been:

  • Sent via email or secure download link.
  • Uploaded to the client’s hosting or server (when applicable).
  • Shared through an agreed communication platform.
  • Approved by the client according to the project scope.

  Revisions

  Where revisions are included in the project agreement, they will be completed within a reasonable timeframe after receiving clear client feedback.

  Additional revisions outside the agreed scope may incur extra charges.

  Third-Party Delays

  VeloraKings is not responsible for delays caused by third-party providers, including but not limited to:

  • Domain Registrars
  • Web Hosting Providers
  • Payment Gateways
  • Email Service Providers
  • Google Services
  • Meta Platforms
  • External APIs
  • Software Vendors

  Physical Deliveries

  VeloraKings does not normally ship physical products.

  If a project includes printed materials or other physical items, shipping methods, costs, delivery times, and tracking information will be communicated separately before dispatch.

  Delivery Issues

  If you experience any issues accessing your project files or digital deliverables, please contact our support team. We will work promptly to resolve the issue and ensure successful delivery.

  Changes to This Policy

  VeloraKings reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date.